Terms of Service
Welcome to Squib! We’re thrilled to have you here. These Terms of Service ("Terms") outline your rights and responsibilities when using Squib’s platform, tools, and services. By accessing or using our services, you agree to these Terms. If you have any questions, don’t hesitate to reach out to us at info@heysquib.com.
1. About Squib
Squib connects businesses with top-tier talent and provides tools to simplify hiring, onboarding, project management, and payments. Our platform ensures smooth collaboration between companies and skilled professionals, but we are not an employer or agent for either party.
2. Your Responsibilities
As a Squib user, whether you're a company or a freelancer, you agree to:
Provide accurate information during account setup and keep it up to date.
Use our platform responsibly and in compliance with applicable laws.
Communicate respectfully and professionally with other users.
For Companies:
You are responsible for clearly defining project expectations and requirements. By engaging talent through Squib, you agree to compensate for completed work in accordance with agreed terms.
For Talent:
You are responsible for completing projects with professionalism, delivering high-quality work, and adhering to deadlines.
3. Our Responsibilities
Squib is committed to:
Providing a secure, easy-to-use platform to connect businesses and talent.
Offering tools and support to facilitate collaboration, including onboarding, project tracking, and payment processing.
Maintaining a transparent, fair system for resolving disputes (see Section 8).
4. Payments and Fees
For Companies:
Squib simplifies payment processing. Payments for completed work will be securely processed through our platform. Fees for our services will be clearly outlined before your engagement.
For Talent:
Payments for your completed work will be made promptly according to project agreements. Squib charges a nominal platform fee for facilitating transactions.
Refund Policy:
Refunds will be handled on a case-by-case basis. If a project is incomplete or doesn’t meet expectations, contact us, and we’ll work to resolve the issue fairly.
5. Intellectual Property
Ownership of work produced through Squib is determined by agreements between companies and talent. By default:
For Companies: You retain ownership of work produced by talent after payment is completed.
For Talent: You retain ownership until full payment is made.
Squib does not claim ownership over any intellectual property created through the platform.
6. Confidentiality
We respect your privacy and are committed to protecting confidential information shared on Squib. Both companies and talent must agree to:
Keep project details and proprietary information confidential.
Use information shared via Squib solely for the purpose of fulfilling project requirements.
7. Prohibited Activities
To ensure a safe and professional environment, you agree not to:
Use Squib for unlawful purposes.
Post false, misleading, or defamatory content.
Circumvent our platform (e.g., engaging talent off-platform to avoid fees).
Violations may result in account suspension or termination.
8. Dispute Resolution
We’re here to help if something goes wrong. For disputes between companies and talent:
First Step: Attempt to resolve the issue directly through respectful communication.
Escalation: If unresolved, contact Squib Support to mediate.
Our goal is to ensure fair outcomes for all parties. If mediation fails, disputes may be resolved in accordance with applicable laws.
9. Limitation of Liability
Squib provides tools and services "as is" and makes no guarantees regarding specific outcomes. While we work hard to provide a reliable platform, you agree that:
Squib is not liable for delays, project failures, or disputes caused by users.
Our total liability is limited to the fees paid to Squib for the disputed project or service.
10. Modifications to Services
We’re constantly improving Squib to better serve you. This means we may update or discontinue certain features from time to time. We’ll do our best to provide advance notice of major changes.
11. Termination
You can stop using Squib at any time. However:
If you have active contracts, you’re responsible for fulfilling them or resolving them fairly.
Squib may suspend or terminate accounts that violate these Terms or harm the platform.
